Gap Analysis

Gap Analysis: Global parleys Economic turmoil coerce Global Communication to take drastic measure to let on on top in the tough, competitive telecom industry. Their strategicalal innovation to transform into a global batch in spite of appearance 3 years was without delay approved by the board. However, they were wrong by not considering only avenues in their planning stage. The employees and the gist were not inform of the decision, the plan was based on an competitive approach to increase tax revenue and profits; leaving no room for negotiation. Therefore, lead to an unenviable conflict continuum (Kreitner & Kinicki, 2003) between the companionship and the stakeholders. Situation Analysis gist and Opportunity Identification Declining stocks on Wall pass puts the telecommunication industry in a panic, and Global Communication is no exception. Their stock price plummeted 50% to $11 per share, from a last $28 per share three years ago. The plight compel th e company to look at new modern flair of doing business. The company will introduce new service cater to vitiated businesses and consumers. Furthermore, they will form partnership with artificial air provider to compete against cable companies offering broadband and wireless services.

In addition to introducing new services, CEO Katrina wants to implement an predatory globalization strategy to increase both revenue and profits. The strategic plan will involve massive layoffs of employees in the modest business center. And, for the remaining employees, they will be relocated with 10% salary reduction. A ccording to Katrina, Global Communication wi! ll be able to reduce cost by 40% if the nice call center was outsourced to India and Ireland. This, no doubt created a win-lose position in which the employees get the worse deal. Stakeholder Perspectives/Ethical Dilemmas Economic squeeze has made the top executives lose perspective on what is important. Including, passing game against their ethical and philosophy...If you want to get a full essay, grade it on our website: OrderCustomPaper.com

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